Ridgeline Management Group LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This PrivacyPolicy explains how your personal information is collected, used, and disclosed by Ridgeline ManagementGroup LLC.
This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”)alongside our application, Ridgeline Management Group LLC. By accessing or using our Service, you signifythat you have read, understood, and agree to our collection, storage, use, and disclosure of your personalinformation as described in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms arereferenced, are strictly defined as:
There is some information like your Internet Protocol (IP) address and/or browser and device characteristics— is collected automatically when you visit our platform. This information may be used to connect yourcomputer to the Internet. Other information collected automatically could be a login, e-mail address,password, computer and connection information such as browser plug-in types and versions and time zonesetting, operating systems and platforms, purchase history, (we sometimes aggregate with similarinformation from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from ourwebsite that may include date and time; cookie number; parts of the site you viewed or searched for; and thephone number you used to call our Customer Services. We may also use browser data such as cookies,Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website forfraud prevention and other purposes. During your visits, we may use software tools such as JavaScript tomeasure and collect session information including page response times, download errors, length of visits tocertain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods usedto browse away from the page. We may also collect technical information to help us identify your device forfraud prevention and diagnostic purposes.
We automatically collect certain information when you visit, use or navigate the platform. This informationdoes not reveal your specific identity (like your name or contact information) but may include device andusage information, such as your IP address, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information about who and when you use ourand other technical information. This information is primarily needed to maintain the security and operation ofour platform, and for our internal analytics and reporting purposes.
If you are a Ridgeline Management Group LLC worker or applicant, we collect information you voluntarilyprovide to us. We use the information collected for Human Resources purposes in order to administerbenefits to workers and screen applicants.
You may contact us in order to (1) update or correct your information, (2) change your preferences withrespect to communications and other information you receive from us, or (3) receive a record of theinformation we have relating to you. Such updates, corrections, changes and deletions will have no effect onother information that we maintain, or information that we have provided to third parties in accordance withthis Privacy Policy prior to such update, correction, change or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer ofall or substantially all of the assets of Ridgeline Management Group LLC or any of its Corporate Affiliates (asdefined herein), or that portion of Ridgeline Management Group LLC or any of its Corporate Affiliates towhich the Service relates, or in the event that we discontinue our business or file a petition or have filedagainst us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agreesto adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectlycontrols, is controlled by or is under common control with Ridgeline Management Group LLC, whether byownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will betreated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision.You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arisingbetween the parties under or in connection with this Privacy Policy except for those individuals who mayhave rights to make claims under Privacy Shield, or the Swiss-US framework.
The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use ofthe website. Your use of the website may also be subject to other local, state, national, or international laws.
By using Ridgeline Management Group LLC or contacting us directly, you signify your acceptance of thisPrivacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use ourservices. Continued use of the website, direct engagement with us, or following the posting of changes tothis Privacy Policy that do not significantly affect the use or disclosure of your personal information will meanthat you accept those changes.
We've updated our Privacy Policy to provide you with complete transparency into what is being set when youvisit our site and how it's being used. By using our Ridgeline Management Group LLC, registering anaccount, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites notoperated or controlled by Ridgeline Management Group LLC. We are not responsible for the content,accuracy or opinions expressed in such websites, and such websites are not investigated, monitored orchecked for accuracy or completeness by us. Please remember that when you use a link to go from theServices to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on anyother website, including those that have a link on our platform, is subject to that website’s own rules andpolicies. Such third parties may use their own cookies or other methods to collect information about you.
Ridgeline Management Group LLC uses "Cookies" to identify the areas of our website that you have visited.A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We useCookies to enhance the performance and functionality of our website but are non-essential to their use.However, without these cookies, certain functionality like videos may become unavailable or you would berequired to enter your login details every time you visit the website as we would not be able to remember thatyou had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if youdisable Cookies, you may not be able to access functionality on our website correctly or at all. We neverplace Personally Identifiable Information in Cookies.
Wherever you're located you may also set your browser to block cookies and similar technologies, but thisaction may block our essential cookies and prevent our website from functioning properly, and you may notbe able to fully utilize all of its features and services. You should also be aware that you may also lose somesaved information (e.g. saved login details, site preferences) if you block cookies on your browser. Differentbrowsers make different controls available to you. Disabling a cookie or category of cookie does not deletethe cookie from your browser, you will need to do this yourself from within your browser, you should visit yourbrowser's help menu for more information.
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Yourchild has provided Us with Personal Data, please contact Us. If We become aware that We have collectedPersonal Data from anyone under the age of 13 without verification of parental consent, We take steps toremove that information from Our servers.
We may change our Service and policies, and we may need to make changes to this Privacy Policy so thatthey accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (forexample, through our Service) before we make changes to this Privacy Policy and give you an opportunity toreview them before they go into effect. Then, if you continue to use the Service, you will be bound by theupdated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can deleteyour account.
We may display, include or make available third-party content (including data, information, applications andother products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that Ridgeline Management Group LLC shall not be responsible for anyThird-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance,legality, decency, quality or any other aspect thereof. Ridgeline Management Group LLC does not assumeand shall not have any liability or responsibility to you or any other person or entity for any Third-PartyServices.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and usethem entirely at your own risk and subject to such third parties' terms and conditions.
We may be collecting and using information from you if you are from the European Economic Area (EEA),and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected,and how we maintain this data under protection from being replicated or used in the wrong way.
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected bycompanies and enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based businesses and EUresidents. Our customers’ data is important irrespective of where they are located, which is why we haveimplemented GDPR controls as our baseline standard for all our operations worldwide.
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of informationthat could be used on its own, or in combination with other pieces of information, to identify a person.Personal data extends beyond a person’s name or email address. Some examples include financialinformation, political opinions, genetic data, biometric data, IP addresses, physical address, sexualorientation, and ethnicity.
The Data Protection Principles include requirements such as:
GDPR adds some new requirements regarding how companies should protect individuals' personal data thatthey collect and process. It also raises the stakes for compliance by increasing enforcement and imposinggreater fines for breach. Beyond these facts it's simply the right thing to do. At Ridgeline Management GroupLLC we strongly believe that your data privacy is very important and we already have solid security andprivacy practices in place that go beyond the requirements of this new regulation.
We are committed to helping our customers meet the data subject rights requirements of GDPR. RidgelineManagement Group LLC processes or stores all personal data in fully vetted, DPA compliant vendors. We dostore all conversation and personal data for up to 6 years unless your account is deleted. In which case, wedispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longerthan 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the abilityto access, update, retrieve and remove personal data. We got you! We've been set up as self service fromthe start and have always given you access to your data and your customers data. Our customer supportteam is here for you to answer any questions you might have about working with the API.
The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information wecollect and how we use it, the categories of sources from whom we collect Personal Information, and thethird parties with whom we share it, which we have explained above.
We are also required to communicate information about rights California residents have under California law.You may exercise the following rights:
If you make a request, we have one month to respond to you. If you would like to exercise any of theserights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, thecategories of sources from whom we collect Personal Information, and the third parties with whom we shareit, which we have explained above.
CalOPPA users have the following rights:
If you make a request, we have one month to respond to you. If you would like to exercise any of theserights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
Don't hesitate to contact us if you have any questions.